At Husn Raidan Restaurant, we strive to deliver your meals quickly, safely, and in the best condition. This Delivery Policy explains how we manage the preparation and delivery of your orders.
1. Delivery Areas
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We currently deliver within Ajman, United Arab Emirates.
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Orders placed outside our delivery zones may be declined or subject to additional delivery fees.
2. Delivery Hours
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Our delivery service operates daily from 8:00 AM to 1:00 AM.
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Orders placed outside these hours will be scheduled for the next available delivery slot.
3. Delivery Time
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We aim to deliver within 30–60 minutes depending on location and order volume.
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Delivery times may vary due to traffic, weather conditions, or peak order times.
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You will be notified if there is any significant delay.
4. Order Preparation
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Orders are prepared fresh immediately after confirmation.
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Once your order has been confirmed, cancellations cannot be accepted.
5. Delivery Charges
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Delivery fees may vary based on location and will be displayed at checkout before confirming your order.
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Any promotional free delivery offers will be clearly communicated on our website or app.
6. Customer Responsibility
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Please ensure that the delivery address and contact number provided are accurate.
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Our delivery team will attempt to contact you upon arrival. If unsuccessful, your order may be returned, and additional charges may apply for re-delivery.
7. Food Condition on Delivery
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We take great care to ensure your order is delivered in the best condition.
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If you notice any issue with your delivery, please contact us immediately at +971569015000.
8. Updates to Policy
We may update this Delivery Policy from time to time. Any changes will be posted on this page, so we encourage you to review it regularly.